Complete your profile, add your organisation name, and prepare your account before adding companies and sites.

Create your first company record, give it a name and address, and set the foundation for your portfolio.

Add a site under your company, complete key details like address and status, and get your first location live and active in Sitehub.

Learn what each section shows, how to read your summary stats, and how to navigate your account quickly.

See the roles in Sitehub, understand what each can access and do, and find the right one for your team.

View your current plan, what is included at your tier, and manage your payment method and subscription.

Track key dates at your sites, from lease expirations and notice dates to deadlines and responsibilities.

Log and track equipment at each site, monitor warranty expiry and next service dates, and get notified before key asset dates arrive.

An overview of the permit lifecycle from application and payment through to verification and renewal.

A guide to creating a new permit, selecting the type and jurisdiction, and linking it to the correct site or company in Sitehub.

Log application details, fees, and payment information, and attach confirmation documents to your permit.

Understand renewal windows and lead times, track expiry dates, and know what to do when a permit lapses.

Create a task, set a due date and priority level, link it to a site or company, and assign it to your team.

View and filter open tasks across your portfolio, mark items complete, track overdue work, and stay on top of your team's workload.

Learn about notification tiers in Sitehub, which alerts are required versus optional, and how each one is sent.

Turn optional notifications on or off and choose which alert types reach you by email and your weekly digest.

Invite team members, assign their role and company access, and manage or remove users when needed.

A plain-language breakdown of every role in Sitehub and what each one can view, create, edit, and action across your account.

See what is included in your plan, the tier differences, and how to upgrade, downgrade, or cancel.

View your invoice history, download receipts, update your payment method, and find out what to do if a payment fails or is overdue.

Can't log in? Work through the most common causes and fixes, from password resets to account lockouts.

Steps to follow if notifications are not arriving - check spam, review your settings, and verify your email.

Learn what to include in a support request, how to attach a screenshot, and what to expect after submitting.

Stay up to date with every Sitehub release, covering features, improvements, and fixes with each update.